Here at MWDesigns we want you to be satisfied with your purchase, and will always try our best to accomodate you and make sure that this happens in a timely fashion.

If your product is damaged in the post please take a picture before opening the package and email this to us at melanie.wadham@gmail.com for our attention.

You will need to return this to us with all the contents and we will cover the return cost of postage we will either refund you or exchange your product.

If you receive your product and have a change of mind unfortunately a change of mind  does not quality for a refund or exchange.

Please be absolutely sure with your selection at check out.

If you have any questions regarding sizing please don’t hesitate to contact us before you purchase, so that we can ensure you receive exactly what you are after.

There is a 2 week return policy in place, if within that time frame you have any issues please contact us straight away.

Please be aware of the NZ Consumer Guarantees Act as this applies to MWDesigns.

Feel free to call us or email us with any questions regarding your purchase so that we can rectify it amicably and quickly.